Common Questions About Telemedicine Suite.
Can patients book appointments without creating an account?
This is configurable — many clinics prefer a lightweight guest-booking flow for first-time patients with account creation happening at the point of consultation, reducing friction for new patients while still capturing necessary records.
Does the video consultation work on slow internet connections?
The platform is built with adaptive video quality that adjusts to available bandwidth, with an audio-only fallback for very poor connections — important for rural and semi-urban patients in India.
Can prescriptions be sent directly to pharmacies?
Yes — e-prescriptions can be configured to send digitally signed prescriptions to partner pharmacies or to the patient directly, with drug interaction checks run before the prescription is finalized.
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